As a leader and experienced professional in the HR community, Nancy Vepraskas shares her insights into trends, developments and important topics relevant to business leaders and fellow HR professionals in her Tuesdays with p2excellence publication.
Read the latest edition of Tuesdays here (always published first thing on a Tuesday morning).
Issue 83 – June 21, 2016
Preparing to Listen
My guess is that we all have a technique or two that we use when we know we really need to listen. I am curious about what skills and behaviors that you have learned to make you a better listener.
If I’ve planned for a conversation in which I want to listen more than talk, I will often pick up my knitting. It quiets me. Or in the office, I’ll pick up a pen to take notes – not for future reference, but rather to help me focus. Or on the way to a meeting, I may take a few deep breaths and set my intention, slowing down my heart rate and increasing my curiosity.
We all have times when we want to be really good at listening. What can you share about the things you have learned?
A friend uses an acronym W.A.I.T. – why am I talking? That one always makes me smile.
Let me hear from you!
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