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Issue LXXXIII

My guess is that we all have a technique or two that we use when we know we really need to listen. I am curious about what skills and behaviors that you have learned to make you a better listener.

If I’ve planned for a conversation in which I want to listen more than talk, I will often pick up my knitting. It quiets me. Or in the office, I’ll pick up a pen to take notes – not for future reference, but rather to help me focus. Or on the way to a meeting, I may take a few deep breaths and set my intention, slowing down my heart rate and increasing my curiosity.

We all have times when we want to be really good at listening. What can you share about the things you have learned?

A friend uses an acronym W.A.I.T. – why am I talking? That one always makes me smile.

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Issue LXXXIII My guess is that we all have a technique or two that we use when we know...

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